Problems with MEO

I contacted someone at a MEO shop and complained about a call, they used a number of the bloke who had helped me when I was getting fixed up with broadband, so not even me. They raised a complaint of some sort and it was okay after that but I was actually a MEO customer. But if you have a MEO shop near you, you could go in and explain you want to complain and your number to be removed from the database. It must be very annoying for you!

EU GDPR rules should mean that if you write to them requesting them to remove your details, legally they have to delete them. Or go into a MEO shop?

They will not stop and you will end up explaining everytime.........they are relentless........I would suggest either putting the phone down and ignoring them..................or say you will use the complaints book Livres Amarello...............they even try to charge you when you change companies, even though you have paid up to date, and then send your details to INTRUM which is a complete scam. Dont waste anymore energy on them...........I changed from meo to nos when I moved house, and am paid up to date, but they still want money. Its a tele sales scam and if they get you they get paid a commission.......

Hi Chrisz and everyone,

I followed your conversation and would appreciate if you cab give me the contact number if your internet provider ( Not MEO). I will arrive to VRSA in December and it will be very helpful for me to prepare internet connexion before my arrival.

Any advice is much appreciated.

Thank you

Michele

I honestly think it wont do any good to try before you get here......they need proof of address and all sorts of paperwork....ID passport Brexit card etc...look at the NOS website for a number....but it will all be in Portuguese........this is the nightmare of living in Portugal

Thanks for your reply..

For sure, I will have all these info before  to call them. I will have them before to arrive ! adress, etc. 

Is that means you do nnot have their phone number !

Any way, thank you

931 699 000. Cost of a call to the national mobile network. 16990. From the NOS network: Free call for automated service and sales; Free call for technical .

Headquarters. Edifício Campo Grande. Rua Actor António Silva, 9. Campo Grande. 1600-404, Lisboa. Portugal. Phone: +351 21 782 47 00. Fax: +351 21 791 48 50.

Good luck!!!

Hi Michele,

Wait until you arrive and NOS is very easy to contact as there are adverts all over the place. I do not know if there are other providers, apart from MEO, as I am happy with NOS.

Chris.