Download a photo - Page 2

Tony wrote on Wed Sep 13, 2023 2:42pm:

No worries, let me know if you still have pr

Susie Petrie wrote on Wed Sep 13, 2023 3:17pm:

Hi, I have reached the point on FB page where I have to take the picture and attach it to fb. I am not confident to do this in case I make matters worse. I have already lost all my contacts twice by pressing wrong buttons. I have a couple of friends due back here in a couple of weeks so will ask ...

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...them if they know what to do. I got locked out over a month ago so will have to make do for another 2/3 weeks. I really appreciate you helping me. If I get it open I will definitely let you know. 😵😱😂

Tony wrote on Wed Sep 13, 2023 3:25pm:

Yep, I was very cautious in doing it, but got to the point where I had no option… it worked out OK, but I agree that having someone that can see what you are doing is a good idea… Also be prepared that the first time you log in will also be complicated as you probably have 2-factor authorisat...

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...ion enabled….

Good lucj

Susie Petrie wrote on Wed Sep 13, 2023 3:28pm:

Oh dear, what is 2factor .... thingys

Tony wrote on Wed Sep 13, 2023 3:48pm:

It means that FB will send a code to a different device to confirm your ide

Susie Petrie wrote on Wed Sep 13, 2023 3:58pm:

What kind of device. I only have this phone.

Tony wrote on Wed Sep 13, 2023 4:13pm:

A computer or iPad or so, but if you only have 1 device maybe it’s not set up… 

Susie Petrie wrote on Wed Sep 13, 2023 4:20pm:

Hi Again, soz for taking up so much of your time. I have a laptop and I can put some money on it. It has the same email address. Would that work?

Tony wrote on Wed Sep 13, 2023 4:46pm:

Not sure what you mean by “put some money on it”….. wait and see what happens when your friends are there and get you back into FB…. But yes, if you have 2-factor identification then your laptop will work. 

Susie Petrie wrote on Wed Sep 13, 2023 4:57pm:

Hi, I am on pay as you go with lycamobile for the phone and pay as you go with Vodafone for the laptop. Only just got internet on the phone. Told you, I am waaay out of touch with this tech, and no, I'm not an oldy, just fought getting involved with tech and now it's teaching me a lesson for bein...

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...g so bloody minded.  So, do you think the laptop will work.