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Does Amazon deliver?

Posted: Sun Feb 6, 2022 8:06am
12 replies237 views4 members subscribed
Tina1704

Posts: 2

Location: Tavira

Joined: 24 Jan 2022

Hi we’ve recently bought a house in Cabanas and wanted to get some things delivered from Amazon. I read on line that Amazon Spain will deliver and ordered my items but they subsequently canceled the order saying they couldn’t deliver to our address. Anyone else had any success and if so can offer advice? Thx 

aspidistra

Posted: Sun Feb 6, 2022 9:52am

Posts: 52

9 helpful points

Location: Silves

Joined: 8 Aug 2021

Posted: Sun Feb 6, 2022 9:52am

Hi, I live a lot further west and had no problem with Amazon.es delivery to my house in Portugal. My original account is in the UK, I just added my Portugal address to my addresses and selected it. Is there any possibility it thinks it is delivering to a non-Portuguese address?

My address is terribly vague but with the GPS coordinates given to the driver they found it fine.I wonder if it is anything in your address that is creating the problem?

Jazz

Posted: Sun Feb 6, 2022 2:12pm

Posts: 99

8 helpful points

Location: Lagos

Joined: 29 Sep 2020

Posted: Sun Feb 6, 2022 2:12pm

Yes, it does....mostly!  I order from amazon.de to avoid VAT but have found that some businesses, that advertise with Amazon, can be problematic delivering to Portuguese addresses.

The normal process is delivery by courier to your addtess but, if an apartment, that can be problematic, as the courier can't leave the parcel on your doorstep or "around the back!" He'll leave a written notice, sadly in Portuguese, to tell you he attempted delivery unsuccessfully. If he's from CTT your best bet is to go to your local Post Office (CTT) the following day and bring the Notice and your passport., and collect your parcel.

Ian28

Posted: Sun Feb 6, 2022 3:46pm

Posts: 30

6 helpful points

Location: Salir

Joined: 20 Nov 2020

Posted: Sun Feb 6, 2022 3:46pm

Hi Tina,

I think there is a general 'problem' with deliveries to Portugal.

I read an article last year in 'The Portugal News' that there was a 2,000,000 parcel backlog at a warehouse in Lisbon.

Why?

Because Portugal changed their VAT rates in January  2021 and every parcel now needs the content description and VAT rate charged displayed on the outside of the package.  If not they end up either going straight back to the sender or in the warehouse waiting to be manually processed and returned, but not delivered.

Portugal seems to be 'Not deliverable' for many companies ( I guess from above requirement ). ;-(

Not a direct answer, but I hope this helps.

Ian

Dave D

Posted: Mon Feb 7, 2022 8:40am

Posts: 14

6 helpful points

Joined: 21 Oct 2021

Posted: Mon Feb 7, 2022 8:40am

Hu Amazon.de Germany delivers, i have had no problem with them. I had one parcel thay they sent early and i wasnt home, they just refunded me and sent it again. Great service

Mary Amor

Posted: Mon Feb 7, 2022 1:59pm

Posts: 6

4 helpful points

Location: Armação de Pêra

Joined: 7 Nov 2020

Posted: Mon Feb 7, 2022 1:59pm

Hi, 

We have our parcels from Amazon es and Amazon delivered c/o a local transport company to us. There is always someone to sign for parcels. We put our name together. with their company name and address. They charge us €2 per parcel. Have you a removal company or travel company near you that might do this?  We track the parcel so we know when it has arrived. Works well for us. 

Jazz

Posted: Mon Feb 7, 2022 8:52pm

Posts: 99

8 helpful points

Location: Lagos

Joined: 29 Sep 2020

Posted: Mon Feb 7, 2022 8:52pm

Mary Amor wrote on Mon Feb 7, 2022 1:59pm:

Hi, 

We have our parcels from Amazon es and Amazon delivered c/o a local transport company to us. There is always someone to sign for parcels. We put our name together. with their company name and address. They charge us €2 per parcel. Have you a removal company or travel company near you that might...

... do this?  We track the parcel so we know when it has arrived. Works well for us. 

Sounds good but does the local transport company then deliver the parcel to you. It looks like there is always somebody at home in your residence to accept delivery. However, where apartments are involved, when the occupants might not always be home to accept delivey - that's when problems arise!

Mary Amor

Posted: Mon Feb 7, 2022 9:10pm

Posts: 6

4 helpful points

Location: Armação de Pêra

Joined: 7 Nov 2020

Posted: Mon Feb 7, 2022 9:10pm

Jazz wrote on Mon Feb 7, 2022 8:52pm:

Sounds good but does the local transport company then deliver the parcel to you. It looks like there is always somebody at home in your residence to accept delivery. However, where apartments are involved, when the occupants might not always be home to accept delivey - that's when problems arise!

Hi, 

CTT or whoever delivers the parcel take it to transport co, someone there signs for it and we collect it, pay €2 per parcel. 

Jazz

Posted: Mon Feb 7, 2022 9:27pm

Posts: 99

8 helpful points

Location: Lagos

Joined: 29 Sep 2020

Posted: Mon Feb 7, 2022 9:27pm

Mary Amor wrote on Mon Feb 7, 2022 9:10pm:

Hi, 

CTT or whoever delivers the parcel take it to transport co, someone there signs for it and we collect it, pay €2 per parcel. 

OK - thanks for your speedy reply.

Tina1704

Posted: Wed Feb 9, 2022 7:31am

Tina1704

Original Poster

Posts: 2

Location: Tavira

Joined: 24 Jan 2022

Posted: Wed Feb 9, 2022 7:31am

Thanks everyone for your really helpful and quick responses. I have just found out there is a business on our complex that will take in deliveries as suggested above so I’m going to give that a try and also Amazon Germany to see if a better option than Spain. Thanks again Tina x

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